Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the Slexphelae website, products, and services (collectively, the "Services"). These Terms constitute a legally binding agreement between you and Slexphelae.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

2.2 Business Use

Our Services are intended primarily for business and commercial use. If you are using the Services on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2.3 Account Security

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring the accuracy of information provided

3. Products and Services

3.1 Product Information

We strive to provide accurate descriptions and specifications of our eco-friendly car cleaning products. However:

• Product images are for illustrative purposes and may differ from actual products
• Product availability and specifications may change without notice
• We reserve the right to limit quantities and discontinue products
• Prices are subject to change without prior notice

3.2 Product Use

All products must be used in accordance with provided instructions and safety guidelines. Customers are responsible for:

• Reading and following all product labels and safety data sheets
• Ensuring proper storage and handling
• Using products for their intended purpose only
• Complying with local environmental regulations

3.3 Professional Advice

While we provide guidance on product selection and use, this information is general in nature. For specific applications or concerns, consult with appropriate professionals or contact our support team.

4. Orders and Payment

4.1 Order Process

When you place an order with us:

• Your order constitutes an offer to purchase products
• We will send you an order confirmation, but this does not constitute acceptance
• We reserve the right to accept or decline any order
• Acceptance occurs when products are dispatched

4.2 Pricing

All prices are in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to:

• Correct pricing errors, even after orders are placed
• Cancel orders if significant pricing errors occur
• Apply volume discounts and special offers at our discretion

4.3 Payment Terms

• Payment is due as specified in your invoice or at checkout
• We accept major credit cards, bank transfers, and approved payment methods
• Late payments may incur interest charges at the rate permitted by law
• We reserve the right to suspend services for overdue accounts

4.4 Taxes and Duties

You are responsible for all applicable taxes, duties, and customs fees. Sales tax will be added to orders as required by US tax law.

5. Shipping and Delivery

5.1 Delivery Times

Estimated delivery times are provided in good faith but are not guaranteed. Factors beyond our control may cause delays, including:

• Carrier delays and disruptions
• Extreme weather events
• Public holidays and peak periods
• Incorrect delivery information provided by customer

5.2 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We recommend purchasing appropriate insurance for high-value shipments.

5.3 Delivery Issues

Please inspect deliveries upon receipt and report any issues within 48 hours. Claims for damaged or missing items must be made promptly with supporting evidence.

6. Returns and Refunds

Returns and refunds are governed by our Return Policy and applicable US consumer protection laws. Key points include:

• Products must be returned in original condition within specified timeframes
• Refunds will be processed to the original payment method
• Return shipping costs may apply unless products are faulty
• Custom or specially ordered products may not be eligible for return

7. Intellectual Property Rights

7.1 Ownership

All content on our website, including text, graphics, logos, images, product formulations, and software, is the property of Slexphelae or our licensors and is protected by US and international copyright, trademark, and other intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal or business purposes. You may not:

• Copy, modify, distribute, or reproduce any content without written permission
• Use our trademarks, logos, or branding without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our content
• Use automated systems to access or scrape our website

7.3 Trademark Notice

"Slexphelae" and associated logos are trademarks of Slexphelae. Unauthorized use is strictly prohibited.

8. User Conduct and Prohibited Activities

When using our Services, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful code, viruses, or malware
• Engage in fraudulent activities or misrepresentation
• Harass, threaten, or abuse our staff or other users
• Interfere with the proper functioning of our Services
• Attempt unauthorized access to our systems
• Use our Services for any unlawful purpose
• Impersonate any person or entity
• Post or transmit offensive, defamatory, or inappropriate content

We reserve the right to terminate access for any user who violates these terms.

9. US Consumer Protection Laws

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under US consumer protection laws or other applicable laws that cannot be excluded, restricted, or modified.

9.1 Consumer Guarantees

Under US consumer protection laws, our products come with guarantees that cannot be excluded, including that they are:

• Of acceptable quality
• Fit for any disclosed purpose
• As described in marketing materials

9.2 Remedies for Major Failures

If there is a major failure with a product, you are entitled to a refund or replacement. For minor failures, we will repair or provide a remedy within a reasonable time.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to ensure our Services are available, but we do not guarantee:

• Uninterrupted or error-free access
• That defects will be corrected immediately
• That our servers are free from viruses or harmful components

10.2 Limitation of Liability

To the maximum extent permitted by law, Slexphelae shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Any damages exceeding the amount paid for products or services in the 12 months prior to the claim

10.3 Force Majeure

We are not liable for any failure or delay in performing obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, or technical failures.

11. Indemnification

You agree to indemnify and hold harmless Slexphelae, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your breach of any applicable laws or regulations

12. Privacy and Data Protection

Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our Services, you consent to our data practices as described in the Privacy Policy.

13. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for:

• The content, products, or services of third parties
• The privacy practices of external websites
• Any damages resulting from your use of third-party services

Your interactions with third parties are solely between you and them.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website with an updated "Last Updated" date. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications where applicable

Your continued use of our Services after changes constitutes acceptance of the modified Terms.

15. Termination

15.1 Termination by You

You may stop using our Services at any time. If you have an account, you may request account closure by contacting us.

15.2 Termination by Us

We may suspend or terminate your access to our Services immediately, without prior notice, if:

• You breach these Terms
• We suspect fraudulent or illegal activity
• Required by law or regulatory authority
• You engage in conduct that damages our reputation or business

15.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. Provisions that by their nature should survive termination will continue to apply.

16. Dispute Resolution

16.1 Informal Resolution

Before initiating formal proceedings, parties agree to attempt to resolve disputes through good-faith negotiation. Contact us at the details below to discuss any concerns.

16.2 Governing Law

These Terms are governed by the laws of the State of Arizona and the United States. You irrevocably submit to the exclusive jurisdiction of the courts in Phoenix, Arizona.

16.3 Dispute Resolution Process

If informal resolution fails, disputes may be referred to mediation before commencing litigation. Each party will bear their own costs of mediation.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Slexphelae regarding our Services.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

17.5 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and Slexphelae as a result of these Terms or your use of our Services.

18. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Slexphelae
100 E Camelback Rd #168
Phoenix, AZ 85012, United States

Phone: +1 (602) 441-4378
Email: info@slexphelae.world
Business Hours: Monday - Friday, 8:00 AM - 5:00 PM MST